Telarus, the international distributor of business cloud infrastructure and contact centre services, and Avaya, a global enabler in solutions to enhance and simplify communications and collaboration, has announced that Telarus will begin offering the new Avaya Cloud Office™ by RingCentral® UCaaS solution to its extensive partner network in the UK.
This will broaden the reach of the new app and help agents drive COVID-19 business recovery by giving them access to an efficient, all-in-one UC-as-a-Service (UCaaS) offering that solves the challenges of distributed working. The news comes as Gartner predicts 90% of all new UC purchases will be cloud-based UCaaS by 2021, up from 50% in 2018.
With employees now working from various locations, it is vital to maintain a consistent communication experience and ensure that staff have access to the most powerful collaboration tools, no matter where they are.
The partnership will help businesses achieve this as they navigate the ‘new normal’ of distributed working. By moving communication and collaboration to the cloud, businesses can stay agile and flexible as employees adapt to work from location to location.
Shane Speakman, Vice President of UCaaS Business Development at Telarus, said: “As agility is vital in today’s rapidly evolving business landscape, organisations must make smart technology investments – as an all-in-one solution, Avaya Cloud Office offers businesses every feature they may need to make remote working a success.”
“Having witnessed the strong uptake of Avaya Cloud Office in our Canadian market, we are also excited to replicate this with our extensive partner network in the UK. With our portfolio of over 160 leading service providers and the best support organisation in the industry, we are well-positioned to accelerate end-customers’ journey to the cloud amidst the current shift to new ways of work, as well as help our partners diversify and grow their businesses.”
Created through a strategic partnership with RingCentral, Avaya Cloud Office is a world-class UCaaS solution offering all-in-one, multi-channel communication and collaboration capabilities, including enterprise-grade calling, messaging, video conferencing, file sharing and collaboration. Employees can stay in contact with one another and access a single, centralised database of information, regardless of their location or device. As organisations across the world begin to adopt new work policies, it is now more important than ever to empower teams to maintain collaboration and productivity from any location and on any device.
With over 130 business application integrations, users can create a truly personalised cloud communications and collaboration experience that suits their unique needs. By operating on a flexible subscription model, organisations stay agile and rapidly scale their cloud requirements up or down as needed, at any time.
Rudo Tielrooij, Director of International Cloud Sales at Avaya said: “As an all-in-one solution, Avaya Cloud Office empowers organisations to take full control of their communication and collaboration capabilities. With the business landscape changing every second, teams need an agile and flexible solution that can help them keep up with the pace of change and meet their specific requirements – Avaya Cloud Office does exactly that. With Telarus’ expert knowledge and influence on its wide partner network, we are confident that we can accelerate the adoption Of Avaya Cloud Office and provide value to businesses transitioning to the cloud.”