Kaga Electronics Co., Ltd. and Fujitsu Limited have announced that 14 Kaga Electronics’ locations in Japan have commenced use of an upgraded communications platform built by Fujitsu for the company when it transferred its headquarters in March 2014.
The new platform enables employees at Kaga Electronics to use a web-based telephone directory to confirm the presence of their colleagues (such as whether they are at their desks, in a meeting, or out of the office) and, accordingly, select the best communication method. Also, besides being able to call the office from outside just by dialing an extension number, it is now possible to transfer incoming calls to personnel who are out of office. In these ways, Kaga Electronics seeks to improve the efficiency of communications at the company.
Also, because Kaga Electronics implemented an open device environment that is not dependent on any particular type of mobile phone or smartphone, the company was able to reduce the number of its fixed line phones by approximately 20%, to about 900 phones, reducing operational costs.
Kaga Electronics plans to deploy this system globally to its locations outside Japan as a unified platform. By transforming the way its employees work, the company seeks to promote more seamless sharing of information and more active communication, thereby improving operational efficiency.
Project Background
To quickly respond to a rapidly evolving market landscape in a fast-changing electronics industry, there is a need for an agile and efficient management approach.
Accordingly, Kaga Electronics, taking the opportunity of the transfer of its headquarters in March 2014, upgraded its internal communications platform to achieve a transformation in the way its employees work. By integrating its communications platform to cover locations in and outside of Japan, the company aims to accelerate the pace of its global business and improve work efficiency as well.
Overview of the Deployed System
Communications as good as in the office, wherever employees may be
From a web-based telephone directory that employees can also access outside the office, users can confirm whether a colleague is at his or her desk, in a meeting, or out of the office. Users can select the best communications method in accordance with the colleague’s presence status, making it easier to communicate and reducing the need to take messages, thereby improving work efficiency. In addition, incoming calls can be transferred to employees when they are out of the office, thereby helping to accelerate the speed of business.
Ability to select phones best suited to individual employees’ work positions
Mobile phones or smartphones, used for either outside or internal calls, are distributed at company expense to sales staff, whose main activities are outside the office. Use of fixed line phones is limited to employees whose main work is in the office. By effectively deploying phones in accordance with the type of work individual employees do, the company was able to reduce the number of its fixed line phones by approximately 20%, to about 900 phones, enabling it to reduce equipment expenses and operating costs.
