Service & Support

Lenovo enhances PC after-sales service, offers guaranteed response within 30 minutes

Lenovo, the world’s No. 1 PC brand, is enhancing its PC after-sales service with its new ‘Quick Response Time’ initiative that guarantees a response...

ASRock Ramps Up its Service Network for India Operations

ASRock, one of the leading motherboard brands in the world, is strengthening its customer service in India by appointing ICT SMS as post sales support partners for...

Dell Expands Premium Support for PCs to Consumers in 110 Countries

Dell is expanding the availability of Premium Support, a service for consumer PCs that dramatically improves the customer experience through simplified, hassle-free support. Currently offered...

ADATA Cements Ties with Kaizen Infoserve, Enhances After-Sales Service in India

ADATA® Technology, a manufacturer of high performance DRAM modules and NAND Flash products, has announced the official commencement of co-operation with Kaizen Infoserve as an...

HCL Tech Bags Five Year IT Outsourcing Services Contract by Husqvarna

HCL Technologies (HCL), a global IT services provider, has signed a five year Next–Generation Information Technology Outsourcing (Next–Gen ITO) contract with Husqvarna AB, a manufacturer...

D-link elevates customer support infrastructure with innovative, new age mobile technology

In a bid to offer absolute customer support convenience, D-Link has introduced D-Link Direct Service (DDS) for end-customer. This was further extended with a...

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