As part of a response to the ongoing COVID-19 outbreak, Autodesk is putting a lot of effort towards helping communities, customers, and employees.
With the coronavirus (COVID-19) affecting communities, families, and people around the world, this is a difficult time for all of us.
Beyond the health and safety of the Autodesk community, we are also working to ensure our customers have reliable access to their software and Autodesk support.
To that end, Autodesk is closely monitoring the guidance provided by governments and health organizations so we can make informed decisions with our entire community in mind.
The goal is to respond quickly and compassionately, while balancing the needs of all the constituencies in our community. The company is taking several precautionary measures to minimize the potential impact of coronavirus to our communities and our business. As we have updates to share on how we’re supporting customers, employees and communities impacted by COVID-19, expect us to share them here.
Customers
Autodesk Offers Free & Extended Access to Cloud Collaboration Products (Updated March 24)
As Autodesk keeps a close eye on the impact the coronavirus (COVID-19) is having on our industry, we’re continuing to explore the best ways we can support our customers, flex to meet their changing needs, and minimize disruptions to their business during this challenging time.
One of the biggest challenges we’ve been hearing about from customers – and we’re facing this challenge at Autodesk ourselves – involves adapting to work in an environment that has become the new normal: more teams and more people working remotely or from home, creating an increased need to collaborate and stay connected.
To better support customers facing this new reality, Autodesk is announcing a temporary Extended Access Program for several of our flagship cloud collaboration products. Let me be clear: we’re not introducing this program to convert customers into paying users. Our goal, instead, is to get a program up and running as quickly as possible to provide customers increased flexibility in what’s become a challenging work environment. Here’s how the program will work:
•Beginning on March 24, customers can get free access to select Autodesk products and services.
•Products and services will include BIM 360 Docs, BIM 360 Design, Fusion 360, Fusion Team, AutoCAD Web and Mobile, and Shotgun – all for commercial use.
•Customers can take advantage of this program by visiting our Expanded Access Program center on Autodesk.com and following the steps they’d normally take to sign up for an Autodesk product trial on our website. We know this will be an imperfect experience in some ways but, as stated earlier, our goal is to give customers access to this program as quickly as possible. Leveraging our existing product trial experience on Autodesk.com is the most effective way to do this.
•Customers can take advantage of the Extended Access Program until May 31, 2020. However, we will continue to evaluate a potential expansion of this program as the needs of our customers warrant.
