Innovation

Genesys Strengthens Forward-Deployed Engineering to Drive Agentic CX Adoption

Genesys®, a global enabler in agentic orchestration for customer experience (CX), has expanded its forward-deployed engineering (FDE) capabilities to help enterprises operationalise agentic AI...

How Oracle is Driving Grid Resilience for Chubu Electric Power Grid

Chubu Electric Power Grid Co., Inc. has deployed 10 million smart meters, marking a critical milestone in its Advanced Metering Infrastructure (AMI) initiative with...

EXL acquires data and AI consulting focused Aimpoint Digital

EXL, a global data and AI company, has acquired Aimpoint Digital, a data and AI consulting and platform engineering firm known for building enterprise...

Google unveils plan for responsible digital infra development in Malaysia

Google has unveiled its plan for responsible digital infrastructure development in Malaysia, including an investment of US$15 billion over the next two years (2027...

Sophos Unveils New Network Security Innovations for AI Era

Sophos, has announced new network security innovations designed to help organizations keep pace with the performance and security demands of the AI era. At...

Confluent Unveils its Streamhouse Data Architecture Offering

Confluent, an IBM company, has announced new capabilities for building a Streamhouse, a new type of data architecture that keeps business context current for...

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