Contact Center

Innovaccer debuts contact center solution to unify patient data

Innovaccer has unveiled the Innovaccer Experience Center, a solution to transform the contact center into an integrated, data-driven, consumer experience center for healthcare front-line...

Dialpad Debuts AI Contact Center Offering in Australia, New Zealand

Dialpad, Inc., the industry enabler in AI-powered communication and collaboration, has announced that its Ai Contact Center offering, complete with new digital channel and...

Nilfisk selects Talkdesk contact center solution

Talkdesk®, Inc. , a global enabler in cloud contact centers for customer-obsessed businesses, and NetNordic Denmark , a cloud systems integrator and sole partner...

Barceló Hotel Group Picks Talkdesk for Contact Center Solution

Talkdesk, Inc., a global cloud contact center enabler for customer-obsessed companies, has been chosen by Barceló Hotel Group to provide a cloud-based destination to...

NovelVox Debuts Integration Library for Webex CC

NovelVox has been known for its extensive integration library that helps connect disparate systems to offer a 360-degree view to agents. The ready integration...

Aktify, Five9 to Help Businesses Turn More Sales Leads into Inbound Calls

Aktify Inc., a conversational collective intelligence (CI) platform for enterprise businesses, has joined in partnership with Five9, a provider of cloud contact center solutions....

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