Verint, The Customer Engagement Company®, has announced its expanded partnership with Webex by Cisco through the integration of the Verint Open Platform’s unified data...
AI pioneer and conversation intelligence enabler Invoca has announced new generative AI-powered features for marketing, e-commerce, and contact center teams to drive profitable revenue...
KORE Group Holdings, Inc., the global pure-play Internet of Things (“IoT”) hyperscaler and provider of IoT Connectivity, Solutions and Analytics, announced the closing of...
LinkLive, a cloud-based Contact Center as a Service (CCaaS) provider, has partnered with Kasisto, creators of KAI, the digital experience platform for the financial...
Talkdesk®, Inc., a global cloud contact center enabler for customer-obsessed companies, has released a new Talkdesk Research™ report, The Future of Retail Customer Service:...
Talkdesk®, Inc., a global cloud contact center enabler for customer-obsessed companies, has announced David Paulding has been appointed senior vice president of international.
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