Cisco has announced key Webex enhancements to help, including: security and compliance capabilities, intelligent and actionable insights to deliver consistent user experiences, and an integration with Box.
Additionally, the integration of Epic for healthcare will give patients choices for engaging with providers key to their wellness.
As a long-time market leader, Webex continues to support the changing needs of our customers. In April, Webex supported half a billion meeting participants who generated 25 billion meeting minutes – more than triple the average volume.
“Keeping employees, heads of state, healthcare providers and many more securely connected and productive is at the heart of what we do. Even before the pandemic, Cisco was one of the world’s largest collaboration providers, supporting nearly half the world’s video conferencing. Now we’re supporting 3X the normal volumes.” said Javed Khan, VP and GM, Cisco’s Collaboration Group. “We are proud we could be there for our customers when they needed us most, and we will continue to be there moving forward as we navigate through these times.”
Mike Hinks, Director IT infrastructure, Vivint Solar, explained, “Bringing all of our collaboration tools together in the cloud with Cisco Webex has delivered an unparalleled experience. The ability to have our entire company switch to work-from-home overnight while allowing our IT team to seamlessly support our global operations is enhancing our business continuity strategy and the dynamics of our
interactions. Webex is playing an integral role in keeping work flowing during these unprecedented times.”
Abhijit Mazumder, Chief Information Officer, Tata Consultancy Services, said, “Once the pandemic hit, our first concern was for the safety of our employees, and then we focused on enabling
them to be the most productive from home. In a very short time, we had 95% of our associates working in secure borderless workspaces™ collaborating effectively leveraging various cloud-based tools like Cisco Webex.”
Alex Bennett, Group SVP GTM, Intelligent Workplace, NTT, expained,
“Webex Control Hub is enabling our customers with greater insight across their collaboration and communications portfolio, including deep security, analytics and compliance capabilities. As organizations are navigating their strategies for the new norm, visibility into application performance, whether in the office or from home, within a single pane of glass is very powerful. With the accelerated transition to cloud we can leverage Webex to support clients to improve employee experience and support tangible business benefits.”
Aaron Levie, CEO, Box, said, “In this new era of remote work, businesses around the globe are urgently looking for better tools to help employees seamlessly collaborate internally and with customers and partners from anywhere and on any device. “We are excited to expand our partnership with Cisco with a new Box and Webex integration that enables secure remote work for our joint customers.”
