SAP.iO Fund, the startup investment arm of SAP SE, has taken a stake in in Deepgram, provider of a high-accuracy automatic speech recognition solution that can be easily trained to understand new language models, accents and speech patterns.
With a new approach to speech recognition, Deepgram’s flexible API architecture enables real-time transcription for customer support, sales engagement and video/phone interviews and makes them searchable. Wing Ventures led the Series A round, which included existing investors Nvidia, Y Combinator and Compound.
“As SAP continues to focus on combining experience data with operational data, we recognize Deepgram’s unique ability to automate transcription and voice intent recognition empowers companies to provide a high-quality customer experience,” SAP.iO Managing Director Ram Jambunathan said. “We’re confident about Deepgram’s potential of rich, voice-based insights for SAP customers.”
Deepgram helps you harness the potential of your voice data with intelligent speech models built to scale and continuously improve over time. The API is the gateway to Deepgram’s Brain AI models, and gives you customizable access to fast, high accuracy transcription and phonetic search. Deepgram Brain can understand nearly every audio format available.
Deepgram supports high-speed transcription of pre-recorded audio files. This feature is customizable using various query parameters, supports processing with tailored and custom-built AI models, and is extremely fast. Moreover, Deepgram supports over 40 audio codecs, including WAV, MP3, FLAC, and AAC.
Deepgram provides its customers with real-time, streaming transcription via its streaming endpoints. These endpoints are high-performance, full-duplex services running over the tried-and-true Websocket protocol, making integration with customer pipelines simple due to the wide array of client libraries available.