CRM

Tata Chemicals Picks Salesforce to Accelerate Customer Engagement

Tata Chemicals Limited has announced the launch of ChemForceâ„¢, a new Customer Relationship Management (CRM) platform designed to transform the way the company engages...

CSC Picks Salesforce to Reinvent Grievance Redressal Across Rural India

Common Services Centres (CSC), a flagship initiative for India’s digital inclusion under the Ministry of Electronics and IT (MeitY), announced a collaboration with Salesforce....

Jaquar Group Taps Salesforce to Drive Digital Transformation

Salesforce has announced a strategic collaboration with Jaquar Group, India’s leading brand in complete bathroom and lighting solutions, to accelerate its digital transformation journey....

ServiceNow Set to Acquire Logik.ai to Boost CRM Offering

ServiceNow, the AI platform for business transformation, has signed a definitive agreement to acquire Logik.ai, an industry leader with a modern, AI‑powered, and composable...

Veeva Systems Unveils AI in Vault CRM

Veeva Systems has announced Vault CRM Bot and Vault CRM Voice Control, two new GenAI capabilities in Vault CRM. Unveiled at Veeva Commercial Summit...

Salesforce Introduces Agentforce Partner Network

Salesforce, the #1 AI CRM, has announced the Agentforce Partner Network, a global ecosystem of leading partners building new third-party AI agents and agent...

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