Contact centers are under pressure to reduce operating costs while meeting customers' ever-increasing expectations — but their efforts to address this with AI are...
Tata Power, one of India’s largest vertically integrated power companies, has announced its collaboration with Salesforce, the world’s #1 AI CRM, to digitally transform...
Veeva Systems has announced that Novo Nordisk's International Operations business unit has committed to use Veeva Vault CRM.
"We are honored to expand our partnership...
Salesforce has announced findings from its latest State of Service report, revealing that AI is no longer just automating routine tasks; it is transforming...
Tata Chemicals Limited has announced the launch of ChemForce™, a new Customer Relationship Management (CRM) platform designed to transform the way the company engages...
Common Services Centres (CSC), a flagship initiative for India’s digital inclusion under the Ministry of Electronics and IT (MeitY), announced a collaboration with Salesforce....
