Ribbon Communications Inc., has extended its existing distribution agreement with Westcon-Comstor, which currently covers Australia and New Zealand (ANZ), to encompass an additional ten countries in the Asia-Pacific (APAC) region.
The expanded distribution capabilities will enable enterprises with multi-country operations to benefit from single order services across the region, regardless of equipment or cloud service requirements.
“Westcon-Comstor has enjoyed a strong relationship with Ribbon for many years, primarily in North America and Europe, and we look forward to this expansion of our partnership into the Asia Pacific region. Given Ribbon’s leadership in the SBC market, the rapid uptake in cloud delivery of services, and adoption of UCaaS services like Microsoft Teams, the timing is ideal for us to work together more closely in this area and better meet customer demand,” said Patrick Aronson, Executive Vice President, APAC, Westcon-Comstor.
Multinational and regional organizations will now have access to a single point of contact for Ribbon equipment and services throughout the region including:
Single order for multiple countries
“Touchless” importation across multiple countries
Tax management in multiple jurisdictions
24/7 parts replacement
Expedited multi-country delivery
Same day delivery and deployment for cloud-based services.
Ribbon’s global channel team will provide sales and support, and Westcon-Comstor will manage importation, local taxes, and distribution.
“Many of our global and regional clients need a single view of their operations and have been asking us to focus on decreasing complexity for them, regardless of where we are working together,” said Manny Christophidis, Ribbon’s Channel Director, APAC. “We believe the significant momentum of our cloud product suites like Ribbon Connect, coupled with Westcon-Comstor’s excellent reputation for service, will make deploying cloud services faster, more cost-effective and more efficient throughout the region.”
The countries served by this partnership include Australia, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, the Philippines, the PRC, Singapore, South Korea, Taiwan, Thailand, and Vietnam.
