Unicommerce, India’s largest SaaS platform for post-purchase experience management, is rapidly scaling up its international operations.
Unicommerce started its international journey last year and has grown its presence in Southeast Asia and the Middle East region. It is now live in Singapore, Philippines, Indonesia, Malaysia, UAE, Saudi Arabia, and other countries. It recently marked its entry into Africa by signing up an FMCG client in Nigeria.
In a quick span of a year, Unicommerce has acquired 50+ international clients and has achieved an annual run rate of processing 5mn+ order items annually as of September 2022.
The global adaptability of Unicommerce solutions is evident in the fact that its clients are managing orders from across the globe. Unicommerce’s international operations grew 250% YoY in terms of order volumes in September 2022
Unicommerce offers a comprehensive SaaS platform for integrated post-purchase management, making it a preferred choice for companies building growing online businesses. The robustness and easy adaptability of the platform has enabled the company to acquire clients from existing technology players in the respective regions.
The company has received a phenomenal response for warehouse management, order management, and inventory management solutions. Some of the leading brands that Unicommerce works with are Edamama, Locad, RedTag, RSA Global, Vidiwell, and many more.
Unicommerce’s strong integration network of 90+ marketplaces and carts, 60+ logistic providers and shipping aggregators, and 10+ ERPs and PoS has made Unicommerce a perfect plug-and-play solution for online sellers. Adding to that Unicommerce platform offers features like real-time inventory management, multi-warehouse order allocation, taxation regime, and invoicing module of various geographies, along with bundle management making it a perfect choice for sellers building a robust online business.
The company’s sector-agnostic platform has enabled it to serve brands across fashion, footwear, electronics, beauty and personal, toy and baby care, home furnishing, health nutrition, and other emerging segments in these countries.
Speaking about the company’s International success, Kapil Makhija, CEO of Unicommerce said “The rapid growth of our international operations is a testament to the global nature of our products. Unicommerce is the only integrated post-purchase management platform in these fast-growing markets and we are delighted to see clients prefer us over incumbent players with limited offerings. Our international clients are already processing 5mn annual sale order items in just a short span of a year and we look forward to growing deeper into these markets.”
“Building on our leadership strength in India and leveraging our international operations, we also plan to push into other countries in the Middle East and Southeast Asia along with expansion to African markets, he added.
Middle East, Africa, and Southeast Asia are emerging e-commerce markets across the globe with immense upside potential. According to Research and Markets, the B2C Ecommerce market in the Middle East and Africa is expected to grow by 22.38% annually to reach US$104.1 billion in 2022 and is further expected to record a CAGR of 15.19% during 2022-2026. Another report focused on Southeast Asia by Insider Intelligence stated that Ecommerce sales in Southeast Asia will total $89.67 billion in 2022, and are estimated to reach $128.42 bn by 2025. This presents an immense growth opportunity for Unicommerce to become a leading e-commerce focused supply chain SaaS platform in these emerging markets.
Unicommerce holds a leadership position in India and has worked with 15000+ retail companies, D2C brands, roll-up firms, and e-commerce companies in India. The Unicommerce platform is currently used in 7500+ facilities and 2500+ stores located across India. As on September 2022, the company is processing sale order items of 600 mn annual run rate amounting to USD 7bn GMV annually.
