Whirlpool is offering technical service support via remote online services
The lockdown has put forth umpteen problems for the entire nation. While everyone is staying indoors and managing their household chores, our home appliances are our real heroes, supporting us in leading a clean and comfortable life indoors.
All home appliances including washing machines, dish washers, air conditioners and refrigerators require regular servicing. In the current time, since service technicians are unable to offer on ground support, Whirlpool of India has come up with a range of initiatives to help consumers.
Vishal Bhola, MD, Whirlpool of India, “At Whirlpool we believe in ensuring our consumers have our 100% support, especially in these times. Smooth functioning of home appliances is critical and therefore, we are offering a host of services to guarantee that every need of the consumer is looked after. We have trained our highly skilled service engineers to offer assistance through virtual formats and make sure we extend care at its best.”
These include extending product warrantees, DIY tips with illustrations, DIY videos, live chats, etc. to bring respite from challenges posed by remote working.
• Personal chat for service-related queries on Whirlpool’s website now available. Log on to www.whirlpoolindia.com
• DIY video for AC filter cleaning to take care of the summer – Easy steps to clean your Whirlpool AC filters on your own
• SMS and Toll Free numbers now operational
◦ SMS ‘WPL’ to 58558 | Email us at helpdeskindia@whirlpool.com | Call us on our toll-free number 1800 2018 1800
• All product warranties ending during the period of the lockdown (22nd March 2020 – 3rd May 2020) have been extended till 31st May 2020 (T&C Apply)
Whirlpool of India Limited headquartered in Gurugram, is now one of the leading manufacturers and marketers of major home appliances in the country. The company owns three state-of- the-art manufacturing facilities at Faridabad, Pondicherry and Pune.
Each of the manufacturing set-up features an infrastructure that is witness of Whirlpool’s commitment to providing its consumer with forward looking solutions.
