SolarWinds, the enabler in simple, powerful, secure observability and IT management software, has launched the company ’s Australia’s first IT Service Management (ITSM) data center.
Located in Sydney, the new data center will support SolarWinds customers in demonstrating compliance with data sovereignty requirements, in addition to helping improve performance and speed.
The newly opened ITSM data center is designed to enhance SolarWinds’ products delivered in the software-as-a-service (SaaS) model, and will bring more choices available to customers in Australia and enterprises throughout the Asia-Pacific and Japan (APJ) region, thereby reducing user costs. Latency, faster response times, and improved performance for customers in the region.
Like the earlier announced SolarWinds Observability Asia Pacific Data Center, the investment is part of the company’s growth strategy for the APJ region.
Sai Krishna, Vice President of Engineering, SolarWinds Group, said: “The newly opened ITSM Data Center in Sydney provides a solution to a customer need we have identified in the IT service management space. A growing number of companies in the region are looking to deliver a great user experience while Comply with relevant data residency regulations.”
“The launch of our first data center in Australia demonstrates our continued investment in the local market and our strong commitment to the wider APJ region. Most importantly, the move provides Australian businesses with greater visibility into their data control and further enhance SolarWinds Service Desk’s presence in the region.”
SolarWinds’ continued investment in the region, including the opening of a new local data center, aims to help the company’s Australian customers accelerate and derive greater value from their digital transformation initiatives. Reinforcing this commitment, SolarWinds will be participating in the upcoming 24th itSMF Australia National Service Management Conference , where Krishna will be speaking. The event will be held at the Adelaide Convention Center on March 15-16, 2023.
Krishna said: “Australia is a very important market for SolarWinds and we are very pleased to be able to provide new functional options for the local market and our Australian customers through the opening of the new data center in Sydney.”
