Verve, Alida Partner to Transform Customer Experiences

Alida, an enabler in Total Experience Management (TXM), has announced Verve, experts in community panels and smart digital research, as its first Premium Partner.

As part of the Alida Partner Network, Verve delivers elevated customer experience (CX) and insights to organizations across the globe. Alida’s premium partnership tier is for partners who have a high level of expertise with Alida solutions and have achieved a strong standing with new business.

“We are excited about our partnership with Verve. Their unique approach to combining community and digital research with technology is the ideal offering for a successful CX strategy,” said Ross Wainwright, CEO of Alida. “We look forward to our partnership journey of helping organizations create impactful and unforgettable customer experiences.”

Verve supports its clients in elevating their CX initiatives through developing better products, services and experiences, informing brand strategy, and creating relevant, impactful communications. Verve and Alida, both driven by customer-obsession and innovation, empower their clients by enabling them to make decisions with their customers, not for them. Together with Alida’s TXM platform, Verve will help organizations capture the voice of their customers to inform business growth and innovation.

“Simply put, Alida provides great software and Verve provides great services,” said Andrew Cooper, CEO and Founder, Verve. “The seamless integration of software and services will allow Alida clients access to as much or as little full-service CX and insights services as they need. Be that from quick tactical help to complex global strategic insights our partnership can deliver.”

The Alida Partner Network enables growth for organizations of all sizes by providing the software, enablement and expert support needed to put customers’ truth into action. As the global authority in building engaged and online communities for ongoing customer feedback, partners entrust Alida’s software to help them deliver powerful insights and a competitive advantage for their clients.

“As our premium partner, Verve sets the standard in helping clients deliver world-class CX. We look forward to our continued partnership,” said Gary Smith, SVP Channel & Partner Alliances, Alida.

ChannelDrive Bureauhttp://www.channeldrive.in
ChannelDrive Bureau covers the latest developments in the space of ICT, technology, solutions and implementations and delivers content focused around solution providers, system integrators, distributors and technology partner community in India. ChannelDrive Bureau is headed by Zia Askari. He can be reached at ziaaskari@channeldrive.in

Recent Articles

MatchLog raises $3 million to decarbonise shipping industry

MatchLog, a digital first container logistics optimisation platform, has raised USD 3 million in its pre-series A round through Blue Ashva Capital, a leading...

Intel Reveals Next US Site with Investment in Ohio

Intel has announced plans for an initial investment of more than $20 billion in the construction of two new leading-edge chip factories in Ohio....

HPE partners with UAE Cyber Security Council to drive youth education

Hewlett Packard Enterprise (HPE) has signed a Memorandum of Understanding (MOU) with the UAE Cyber Security Council to enhance cyber skills training in schools...

UAE’s YAP Picks FSS to Support Global Expansion

FSS (Financial Software and Systems), a global provider of integrated payments and a payments processor announced its collaboration with YAP, the United Arab Emirates’...

RedDoorz Selects Haptik to Elevate Customer Experience

Jio Haptik Technologies Limited, a global conversational AI company, has announced that RedDoorz, Southeast Asia's hotel management and booking platform, has selected Haptik to...

Related Stories

Stay on op - Get the daily news in your inbox