CA Technologies has announced enhancements to its DevOps portfolio that are designed to make the job of IT operations teams easier. The enhanced monitoring solutions for Agile Operations provide the speed and scale organizations need to rapidly deploy new applications, monitor dynamic environments, and continually optimize application quality to ensure superb customer experiences.
With the new capabilities in CA Application Performance Management (CA APM) and CA Unified Infrastructure Management (CA UIM) organizations can quickly troubleshoot and triage all applications, in any infrastructure and Big Data environment. Quality of service metrics from CA UIM can also be correlated and combined with CA APM performance metrics in a single screen so that DevOps teams have an end-to-end view across applications and infrastructure.
“In today’s application economy, every business is a software business and that has real and immediate implications for the operations teams who help ensure the availability of applications,” said Abhilash Purushothaman, Country Director, Enterprise Management Business, CA Technologies, India. “To stay ahead of the competition, cross-team collaboration is essential for faster deployments and constant innovation.”
CA Application Performance Management
Designed to monitor any application infrastructure, CA APM 10 features a redesigned user interface, new analytics and several new patent-pending technologies that enable role and task-based monitoring. The solution’s team center views enable users to filter complex topology maps into easily understood role and task-based views using attributes such as location, application type, business service or owner name. DevOps teams can also more easily determine if an update impacts service quality through the visual charts that show changes to application topology, status or other attributes alongside historical performance metrics.
“Today’s multi-channel applications rely on agile infrastructure, creating unique demands for operations teams who must ensure unfaltering service reliability while handling an increasing rate of new deployments,” said Thomas Lee, vice president, Global Support Systems, Elavon. “CA APM helps us ensure that we provide the best possible customer experiences. In addition, the new role and task-relevant views in CA APM 10 further enables the collaboration needed among our DevOps teams to help fuel ongoing innovation.”
A commissioned study conducted by Forrester Consulting on behalf of CA Technologies, found that the benefits realized by customers using CA APM included the reduction of outages by 60 percent for customer-facing applications, which avoided more than $4.3 million in costs over three years. By reducing the number of errors, CA APM also helped increase the productivity of developers by as much as 15 percent, resulting in a financial savings over three years that totaled more than $4.2 million.
CA Unified Infrastructure Management
To remove the complexity and specialization needed to manage Big Data infrastructure, CA UIM 8.3 now provides support for Hadoop®, Cassandra NoSQL and MongoDB environments – all from a single, unified console.
CA UIM’s integration with CA Network Flow Analysis and new analytic capabilities further help customers reduce mean time to repair by providing insights into application consumption and identifying high priority infrastructure performance issues before user experience is impacted.
“CA UIM gives our customers a deeper view of all aspects of their IT infrastructure in one place,” said Olf Gentzcke, head of network services – service operations, Outsourcing and Consulting Services, Fujitsu CE. “This intuitive solution enables us and our customers to more proactively improve a system’s performance, ultimately enhancing the user’s experience.”
