Amazon Web Services (AWS), an Amazon.com, Inc. company has announced that Zelis, a leading provider of healthcare technology solutions, has selected AWS as its preferred cloud provider to accelerate its cloud-first strategy and leverage agentic and generative AI tools to deliver innovation that improves the healthcare financial experience.
Zelis provides technology that uniquely supports the needs of payers, providers and healthcare consumers across the United States. The company’s technology improves how healthcare is priced, paid, and communicated, so financial processes support care instead of getting in the way. Their purpose-built capabilities are designed to support the way payers and providers operate—at scale and in a constantly evolving system.
The breadth and scale of Zelis’ offerings unlock continuous progress across the healthcare financial experience, which requires the availability, scalability, and security of the AWS Cloud.
“Our collaboration with AWS enables the next phase of growth at Zelis,” said Larry West, Chief Information and Data Officer at Zelis. “It enhances our ability to expand capabilities, respond quickly to client needs, and lead in an increasingly digital and AI-driven healthcare environment.”
In addition to migrating workloads to AWS, Zelis is leveraging several of the latest AI services from AWS to help accelerate innovation across the company. This includes using Amazon Bedrock to build AI-powered capabilities to support member engagement, as well as agentic AI tools such as Amazon Quick, Kiro, and AWS Transform to streamline operations.
“Healthcare organizations depend on trusted, resilient and highly scalable technology to support essential financial workflows,” said Allyson Fryhoff, managing director of global healthcare and life sciences at AWS. “We are proud to support Zelis as they build a strong cloud foundation that enables AI-powered innovation, all while maintaining the highest standards of security, reliability and compliance required for mission-critical healthcare financial operations.”
Leveraging AWS cloud-native services, advanced data architecture, and AI capabilities, Zelis will expand its ability to deliver intelligent automation and optimize workflows that underpin its payments and claims pricing solutions.
