ServiceNow, the digital workflow company making the world work better for everyone, has released its second annual Global Impact Report.
The 2022 report details how ServiceNow has accelerated its environmental, social, and governance (ESG) progress year‑over‑year; notes that executive compensation is now tied to certain environmental and diversity goals; and highlights future plans.
“ServiceNow has committed the full power of its people and platform to sustain our planet, create equitable opportunity, act with integrity, and be a catalyst for others as they pursue their own ESG goals,” said ServiceNow CFO Gina Mastantuono. “My mission is to ensure ESG underpins our strategy, decision making framework, and culture. In times of change, challenge, and opportunity, we must exemplify responsible business leadership now and for decades to come.”
As a purpose‑driven company committed to long‑term value creation, ServiceNow has made ESG a strategic imperative across the organization. With digital experiences that make work flow across the complex ESG landscape, ServiceNow is making progress and driving sustained impact for stakeholders and the planet. ServiceNow is proud to commit to continued development of ESG solutions on the ServiceNow Platform and to deliver customers a carbon neutral cloud in 2022. With this commitment, all applications on the ServiceNow Platform will be carbon neutral.
ServiceNow’s voluntary environmental, social, and governance reporting is informed by the Global Reporting Initiative (GRI) and Sustainability Accounting Standards Board (SASB) Software and IT Services standards. ServiceNow also aligns to the Taskforce on Climate‑related Financial Disclosure (TCFD), and the UN Sustainable Development Goals (UN SDGs).
ServiceNow makes the world work better for everyone. Its cloud‑based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile.


