Adobe has appointed Manoj Nagpal as Vice President, Global Delivery Center and Shared Services. Based in Bengaluru, Manoj will lead efforts to scale delivery capabilities, fostering innovation, and building high-performing teams to support global business growth and customer success, reporting to Scott Bajtos.
“India is a strategic hub for Adobe’s global delivery and innovation agenda,” said Scott Bajtos, Global Vice President, Consulting, Customer Engineering & Customer Success at Adobe. “Manoj’s proven track record in driving customer success and helping enterprises realize value from digital transformation investments will help advance our shared goal of building customers for life.”
“I am excited to join Adobe at a time when enterprises are increasingly looking to adopt AI-led services to drive meaningful business outcomes. I look forward to working with teams across regions to enhance customer impact and scale innovation from India,” said Manoj Nagpal, Vice President, Global Delivery Center and Shared Services, Adobe.
Manoj brings over three decades of experience in building and scaling global services organizations, driving enterprise transformation, and delivering customer success at scale. Most recently, he served as Managing Director, OpenText India and Vice President, Professional Services, where he led services and customer success while expanding the company’s footprint in India. He has also held leadership roles at GXS, GE and Xerox.
Adobe builds innovative platforms and tools that unleash creativity, productivity, and personalized customer experiences. The company began operations in India in 1997 as an engineering R&D center and has since grown into a strategic hub spanning product engineering, design, sales, customer experience, and corporate functions. With over 8,000 employees across five campuses, India is Adobe’s second-largest workforce and contributes significantly to the company’s innovation agenda.
Recently, Adobe had also announced the appointment of Shamik Basu to lead Adobe’s Creative Products Group engineering and product management teams in India.
