Carrefour, a leading global food retailer, and Vusion , the world’s leading provider of digitalization solutions for brick-and-mortar retail, has announced the signing of a strategic partnership. As part of its “Carrefour 2030” plan, Carrefour has chosen the Vusion platform to digitize all its hypermarkets and supermarkets in France by 2030.
This significant strategic partnership includes the introduction of the latest generation of electronic shelf labels, smart shelf rails, and AI-powered cameras to improve operational efficiency and customer experience in retail outlets.
Following an initial large-scale rollout in the United States at Walmart, Vusion and Carrefour are now sealing an important technological alliance for Europe. In this context, Carrefour is joining the technology platform’s International Advisory Board.
Alexandre Bompard, Chairman and CEO of Carrefour, stated : “Carrefour 2030 is a growth plan based in particular on accelerating the deployment of technology and AI. Through our partnership with Vusion, a French technology leader with a global reach, we are ushering our stores into a new era. The digitalization of our shelves is the essential foundation for realizing our vision of a modern retail experience that benefits competitiveness, the quality of life of our employees at work, and customer satisfaction.”
Thierry Gadou, Chairman and CEO of Vusion , commented: “We share the same vision with Carrefour: modern retail outlets at the heart of tomorrow’s omnichannel commerce. We will realize this vision in the coming years. Following Walmart’s decision to deploy EdgeSense in all its US stores, Carrefour is the first major European retailer to implement Vusion’s latest-generation platform at scale. The project pursues three objectives: to improve brand performance, customer satisfaction, and employee satisfaction.”
By equipping its shelves with millions of cloud-connected smart labels, Carrefour is taking a decisive step towards digitizing its physical value centers. This massive rollout positions Carrefour as the most advanced retailer in Europe in terms of store technology and reflects the transformation initiated in the grocery retail sector across the Atlantic with Vusion. It follows successful pilot projects launched since June 2025.
The solutions used combine the – Vusion IoT infrastructure: For real-time price updates and employee support through light signals (“pick-to-light”) EdgeSense™ technology: Bluetooth-connected rails that enable automatic product tracking to optimize e-commerce order preparation and shelf replenishment.
Captana Artificial Intelligence: Micro-cameras that continuously analyze shelves to automatically detect stock shortages, price discrepancies, and errors in planogram implementation.
For Carrefour, this alliance directly serves the financial and operational goals of the 2030 plan:
Productivity: Automating low-value tasks to free up teams for customer service and equipping them with intelligent data and AI-powered tools to drive priority actions and improve compliance.
Customer experience: Time savings, personalized services and real-time interaction for a smoother shopping experience
Revenue: Reducing stockouts to maximize product availability
E-commerce: Performance improvement thanks to geolocation
Retail Media: Creating a new digital communication channel directly on the shelf and monetizing data
For Vusion, this contract confirms the relevance of its technology platform for the world’s largest retailers and accelerates its penetration of the European market.
Joint innovation for the retail of tomorrow
Beyond providing the technology, the two companies are committed to close collaboration in the area of innovation. Carrefour is joining Vusion’s International Advisory Board, thereby participating in defining future technological standards for the industry. A joint laboratory (“Next Retail Experience Center”) will be established to invent the retail of tomorrow, particularly with regard to the use of AI to improve operational performance and personalized customer experience, agentric commerce, and the activation of consumer data in retail outlets.
With a multi-format network of over 15,500 stores in more than 40 countries, the Carrefour Group is one of the world’s leading food retailers. In 2025, Carrefour achieved sales of €91.5 billion. Its network of integrated stores employs over 300,000 people who contribute to making Carrefour the world’s leading food retailer for all by offering high-quality, accessible, and affordable food every day. In total, more than 500,000 people work under the Carrefour banner worldwide.
