Rimini Street, Inc., a global provider of end-to-end enterprise software support, products and services, the third-party support provider for Oracle and SAP software, and a Salesforce and AWS partner, announced the availability of Rimini Support™, Rimini Manage™ and Rimini Consult™ for ClickSoftware.
The expanded solution enables Salesforce® ClickSoftware on-premises licensees to maximize the value of their mission-critical ClickSoftware investments beyond the announced End-of-Life date of December 31, 2023.
Rimini Street Extends the Life and Value of ClickSoftware
Rimini Street is registered as both a certified Salesforce® Consulting Partner and Salesforce MSP Partner. The company has earned a 4.85 rating on the Salesforce partner AppExchange, completed hundreds of individual projects for a global client list, and its full-time technical delivery team has earned over 50 Salesforce certifications.
As a certified consulting partner for Salesforce, Rimini Street’s ClickSoftware solutions provide licensees of the robust field service management system with tailored support, managed services, and professional services, and the ability to own and evaluate the future of their field services software roadmap.
“ClickSoftware delivers world-class field service functionality, and many customers have customized, robust deployments that they would like to continue utilizing for several years,” said David Rowe, chief product officer & EVP of global transformation at Rimini Street. “Rimini Street is pleased to build upon our partnership with Salesforce and extend our proven, award-winning support model and global capabilities to ClickSoftware licensees, ensuring they have a partner who can help stabilize and maximize their software investment for potentially years until they are ready to consider adopting Field Service in the Salesforce Service Cloud.”
Rimini Street’s ClickSoftware Solutions Offers Stability and Flexibility While Freeing Resources to Focus on Strategic, Innovative Projects
Trusted by globally recognized, leading organizations to provide customized support, products and services, Rimini Street continues to free clients’ limited time, talent, and resources to be reinvested in strategic, innovative projects that help strengthen competitiveness and growth well into the future.
Rimini Street’s ClickSoftware solutions adapt to evolving business needs and includes:
Rimini Support™ for ClickSoftware – Expert software support by experienced, global software engineers, dedicated to resolving issues promptly and permanently through root cause analysis and fixes
Rimini Manage™ for ClickSoftware – Managed services for organizations seeking to offload the complexities of ClickSoftware management while ensuring peak performance, cost optimization and risk mitigation. This allows organizations to reduce operational overhead, increase profitability, and redirect resources towards core business activities
Rimini Consult™ for ClickSoftware – Expert professional services to optimize ClickSoftware implementations and identify opportunities for strategic enhancements. Experienced consultants work closely with clients to deploy strategic improvement, streamline processes and maximize the software’s value.
