Keeping in mind the focus towards empowering the enterprise segment, NEC has recently announced its offering towards unified communications and collaboration. Christened as UNIVERGE 3C, the solution is aimed at reducing the enterprise cost towards communications and create big business value. Zubair Alam, General Manager, Enterprise Business, NEC India speaks with ChannelDrive.in on the way NEC is moving ahead with this focus and what role will partners play.
What is the present focus for NEC? Where is the big growth likely to come from?
We have already launched our Empowered IT Framework and UNIVERGE 3C Unified Communications and Collaboration software for smart enterprises to fuel new India IT growth trends in India. This is going to be a big growth segment for us.
What are some of the market segments that NEC would be targeting with this solution?
We are targeting those segments where UCC can play a critical role in terms of creating a big value add for the enterprise. We are looking at segments such as hotels and hospitality, ITES, government etc as these are some of the big segments where UCC can play a vital role.
What kind of channel partners do you have for pushing this solution in India?
We are working closely with our national partners in the form of Enkay Technologies, Syntel Arvind Limited (Telecom Division), Intellicon Pvt. Ltd. and AGC Networks to push this UCC solution for different enterprise verticals.
UNIVERGE 3C delivers UC&C tools to business users for virtually any device while maintaining a consistent user experience. The software services adapt to a wide variety of business roles, from sales and support, to internal workgroups providing increased efficiencies and greater workforce productivity.
NEC has entered this segment quite late. What is the biggest value proposition that NEC brings to the table for enterprise?
Even though, we are entering this market today, we bring an unprecedented technological innovation that has always been a part of NEC culture.
NEC’s enterprise solutions are aligned with the upcoming trends for enterprise to focus on expansion of its ‘communication simplified and business amplified’ platform that includes social, mobile, cloud technologies driving change and demand for smarter enterprise infrastructure. These solutions provide the necessary agility for today’s dynamic work environment and enable total control over how, when and where users choose to be reached – truly empowering the workforce.
Key Value Pillars for Smart Enterprises
Agility, cloud, collaboration, and service assurance are becoming essential ingredients for the smart, secure, and always-on enterprise. NEC employs these drivers for an evolving technology foundation that not only enables new approaches for how IT services are delivered and managed, but also presents new ways for businesses to grow and evolve IT delivery. NEC defines key values for smart enterprises under four pillars:
Business Agility – empowering mobile workforces and creating a more adaptive IT environment that is more responsive to business needs.
Cloud Delivery – delivering flexible deployment models that enable swift business growth and increased efficiencies.
Collaborative Communities – providing powerful tools enabling a rich user experience for collaboration across organizations.
Assured Services – delivering highly available, secure, and scalable infrastructure designed for business continuity.
NEC’s framework combines its powerful software-defined networking (SDN), fault tolerant servers, storage, and virtualization software tools with its enterprise-class software applications for unified communications, web collaboration, customer care, virtualized desktops, and industry-specific applications that can operate as virtualized software within the framework.
UNIVERGE 3C is a combined unified communications, collaboration and software services platform for businesses of all sizes and cloud operators. As a single software application, it delivers the essential tools to increase workforce productivity by making it easy for users in different roles to collaborate from anywhere, anytime, using virtually any device. With UNIVERGE 3C, its unmatched flexibility, reliability and scalability can be leveraged to keep the organization competitive in today’s marketplace.
